Details

Testing methods

User Feedbacks

User Feedbacks

Report Summary

Common Friction Points

• Native language support was the largest recurring usability issue throughout testing.
  • User 1: Mixed-language summaries and flashcards; Hungarian names pronounced incorrectly in Podcast.
  • User 2: English flashcards made Biology difficult to study.
  • User 3: Would not use the app for most subjects without Hungarian support.
  • User 4: Needed an external translator to understand flashcards for Chemistry.
• Mobile users expected to upload study materials directly from their Gallery.
  • User 1: Wanted to upload directly from Gallery instead of taking a photo.
  • User 2: Had to use the same workaround.
• Flashcards were often perceived as testing knowledge before teaching it.
  • User 2: Flashcards felt too complex.
  • User 4: Expected the app to teach first, then test; searched for an explanation-first feature.
• Mind Map was difficult to understand or provided too little generated content.
  • User 1: Unsure whether they were expected to build the map themselves because only two nodes were generated.
  • User 2: Quickly abandoned it as too complex with only minimal generated structure.
  • User 4: Found limited value in the generated tree view for the uploaded material.

Common User Delights

• The onboarding walkthrough was generally perceived as a helpful introduction.
  • User 1: Helped understand the app structure.
  • User 2: Helpful overview.
  • User 4: Well received despite being clicked through quickly.
• Summary was consistently appreciated for condensing study materials.
  • User 2: Clearly highlighted important concepts and terminology.
  • User 4: Successfully summarized all uploaded tasks.
• Quiz explanations and feedback were repeatedly valued.
  • User 3: Liked answer explanations.
  • User 4: Especially appreciated explanations for both correct and incorrect answers.
• Flashcard repetition logic was viewed positively.
  • User 3: Flashcards were his favorite study mode.
  • User 4: Liked that previously missed cards reappeared during the session rather than only at the end.

Other Common Patterns

• Multiple users expected the platform to support learning new material, not only practicing already learned content.
  • User 3: Wanted to study even without having notes and suggested expanding minimal notes.
  • User 4: Concluded the platform is mainly for practice and wished it explained material before testing.
• AI Chat received mixed feedback.
  • User 1: Found it less valuable because similar AI chat tools are already widely available and it asked too many follow-up questions.
  • User 2: Appreciated the detailed explanations and generated visual diagrams.
  • User 4: Liked having AI Chat readily available for questions alongside studying.
• Users naturally explored several learning modes before deciding which suited them best.
  • Users 1, 2, 4: all switched between multiple study modes within the first 15 minutes before settling on their preferred workflow.
• Users quickly formed opinions about the platform's core value proposition within the first 10–15 minutes.
  • Those who understood that the platform primarily supports practice rather than initial learning adapted quickly.
  • Those expecting a "learn first, practice later" experience remained noticeably more confused throughout the session.

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Suggested Product Improvements (Prioritized)

High Priority

• Improve native language support across study modes.
  • This was the most significant usability barrier, affecting users' willingness to use the platform and forcing some to rely on external translators or abandon features.
  • Evidence: 4/4 users
• Better communicate the intended learning flow.
  • Multiple users expected the platform to explain new material before testing them or were unsure which study mode to start with. A clearer recommended sequence (e.g. Summary → AI Tutor → Flashcards → Quiz) would better align expectations.
  • Evidence: 2/4 users

Medium Priority

• Redesign the Mind Map first-time experience.
  • Users either found the generated map too minimal or were unsure how to interact with it. Providing a richer starting point and a short guided interaction could improve adoption.
  • Evidence: 3/4 users
• Support Gallery uploads on mobile.
  • Several users expected to import study materials directly from their photo gallery instead of taking a new picture.
  • Evidence: 2/4 users
• Clarify Flashcard interactions and progress indicators.
  • Users were uncertain how Flashcards should be used and how progress was tracked, reducing confidence in the learning experience.
  • Evidence: 2/4 users

Lower Priority

• Continue investing in Summary and Quiz explanations.

Pricing

Fixed base package – EUR 390

• Up to 4 user tests (up to 45 minutes per participant)
• Participant recruitment, scheduling and session moderation